Find a Licensed BIFF Response Method Instructor

This list includes counselors, lawyers, mediators, educators and other professionals to assist you or your group in learning the BIFF Response® and Empathy, Attention and Respect (EAR) techniques for responding to hostile communications and people. You may work with these licensed professionals as an alternative to the Coaching and Training services provided by the main BIFF Response program described in this website. Instructors listed here have been licensed by the High Conflict Institute to teach the methods and have taken the official training provided by High Conflict Institute, the parent organization of the BIFF Response project.

Each Instructor determines his/her own fees and procedures. Please contact them directly for specific information and a description of the services they provide. BIFF Response and High Conflict Institute do not monitor fees, nor do we certify, accredit or make guarantees about any services provided by anyone on this list. We do not recommend one Instructor over another. BIFF Response Instructors provide educational services only and cannot provide a legal service, legal advice, nor therapy service or advice.

For more information, or to inquire about becoming a Licensed BIFF Response Instructor, contact us at:
info@biffresponse.com or 916-258-BIFF (2433)

 

Click here for BIFF Response coaching, training and consultations. 

USA INSTRUCTORS

1. GAYLE MICHELLE

Gayle Michelle is the sole proprietor of Gayle Michelle Mediates, a mediation service company offering dispute resolution and conflict management. Gayle Michelle effectively mediates to get issues resolved facilitating productive communication and moving parties through negotiation to successful settlement. With over 20 years of experience as a Mediator, Real Estate Broker, Risk Management Coordinator, and Human Resources Professional, hundreds have achieved amicable agreements by working with her signature Rules of Engagement and Strategies to meet specific interests, goals and concerns. Gayle Michelle holds a BS in Business Management and is a Real Estate Broker in addition to running her mediation business. Read more.

CONTACT GAYLE MICHELLE:
Gayle Michelle Mediates
4979 Sunline Ave.
San Diego, CA 92117
Phone: 858.922.9608
Email: gayle@gaylemichelle.com
Website

 

CANADIAN INSTRUCTORS

1. CAROLYN FREEMAN, BA, MSC

Carolyn Freeman provides teaching services and community education with the Medicine Hat Family Service’s New Ways For Families program. She is a speech language pathologist for CareFree Communication, is a board trustee for the Medicine Hat School District # 76, and also works as an Education Coordinator at a local museum.

CONTACT CAROLYN FREEMAN
Medicine Hat Family Service
Phone: 403.504.8026
Email: freefab4@telusplanet.net
Website: http://mhfamilyservice.com/
477-3rd St. SE
Medicine Hat, AB, T1A 0G0

2. KENNETH MAYNARD, AccFM, CDFA

Ken S. Maynard is trained and licensed by the High Conflict Institute to deliver BIFF Response training and coaching. Ken is an Ontario accredited family mediator who works in private practice. He is the driving force behind the Family Harbour Group including Divorce the Smartway, Ontario Divorce Finances, and itsover.ca. The practice group of professionals at Family Harbour offers services in Family Mediation, Marriage Mediation individual and group counselling. Divorce the Smartway is the separation and divorce practice of Family Harbour. In addition to being an accredited family mediator, Ken is also certified by the Institute of Divorce Financial Analysts (CDFA).

CONTACT KEN MAYNARD:
Divorce the Smartway
Phone: see below
Email: kmaynard@divorcethesmartway.ca
Five locations to serve you:
5000 Yonge Street Suite 1901
Toronto, ON M2N 7E9
416.900.6670 16

Industrial Parkway South Suite 320
Aurora, ON L4G 0R4
905.479.2550

72 Ross Street Suite 7-09
Barrie, ON L4N 1G3
705.737.3100

77 City Centre Drive Suite 501, East Tower
Mississauga, ON L5B 1M5
289.724.0888

400 Applewood Crescent, Unit 100
Vaughan, ON L4K 0C3
416.900.6670

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High Conflict Institute