Category Archives: Education

Pause. Take a deep breath. Then read the email/ text with a critical eye: Is there anything that REALLY requires a reply? Continue reading

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Posted in Education, Family / Relationships, High Conflict People, Workplace | Tagged , , , , , | 2 Comments

If you think you are going to be dealing with an HCP, avoid getting hooked and feeding the conflict by reminding yourself of these two steps before you start talking. Continue reading

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“Unless they feel comfortable in saying ‘I don’t see it, can you tell me why it is obvious to you’? You are in conflict and you don’t know it.” Continue reading

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High-Conflict People (HCPs) tend to have a pattern of self-defeating and upsetting behavior. Generally, this pattern includes: A preoccupation with blaming others – their “targets of blame” Extreme behaviors – that 90% of people would never do All-or-nothing thinking – … Continue reading

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“So, I wrote my BIFF Response but Marvin wrote me another angry email. Actually, he wrote 6 more this week, so what’s up with that? Why didn’t he stop after my first email?” Beth was fairly annoyed. Marvin is on … Continue reading

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Posted in Education, General, High Conflict People, Professionals, Workplace | 1 Comment

In the wake of yet another school shooting, I, like many others, am wondering why.  What drives a young person (or anyone else) to shoot their friends and relatives, apparently for no reason anyone can discern. I say that understanding … Continue reading

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 Some of the things I hear most often as the BIFF Response(sm) coordinator is “I’ve explained it over and over! Why don’t they change?”  — “Why won’t they stop it?”  — “Can’t they see what they’re doing?”  The following is Bill Eddy’s take … Continue reading

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Posted in Education, Family / Relationships, General, High Conflict People, Professionals, Workplace | Tagged , | 1 Comment

This month the second edition was published of Bill Eddy’s book BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns. High Conflict Institute’s BIFF ResponseSM Coordinator, Trissan Dicomes, interviewed Bill about this second … Continue reading

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DOES THIS PERSON MAKE YOU NUTS? Theatrical, dramatic Superficial Exaggerates, lies Constant crises, needs help Intense, shifting emotions People with a Histrionic Personality Disorder (HPD) can be extremely irritating and unpredictable.  The American Psychiatric Association has estimated that 2-3% of … Continue reading

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Posted in blog, Education, Family / Relationships, General, High Conflict People, Professionals, Workplace | Tagged , | 1 Comment

HAVE YOU MET THIS PERSON? -Tries to dominate you -Disruptive/volatile -Disregard for laws/social rules -Frequently lie and mislead you, -Manipulative -Lacks remorse/empathy/respect for your rights There is a very wide range of people in the Antisocial Personality Disorder (ASPD) group. … Continue reading

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Posted in blog, Education, Family / Relationships, General, High Conflict People, Professionals, Workplace | Tagged , | Leave a comment

If you’ve been reading the blog and website, you know that we espouse taking an approach with high-conflict people (HCPs) that is often counter to what you feel like doing.  Take the BIFF Response(SM) method for example – one of those … Continue reading

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Posted in Education, Family / Relationships, General, High Conflict People, Professionals, Workplace | Leave a comment

A College Example– Imagine checking into your hotel room on a business trip, only to find a randomly assigned, half-dressed roommate and empty take-out boxes strewn about.   It’s just like that for many roomies, on campus or off.  You want … Continue reading

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