We know you can use all the help you can get when involved with a high-conflict, angry or difficult person. Check out these selections to get a head start on learning BIFF Responses and other useful information. Remember to look at our other helpful products, coaching service, and blog too.
- Who Are High Conflict People?
- Dealing with Defensiveness in HCP’s
- How To Give A BIFF ResponseSM
- It's All Your Fault - At Work!
- Yes, No or I’ll Think About It
- So What's Your Proposal?
- Calming Upset People With E.A.R.
- Calm Yourself with Encouraging Statements
- What To Tell The Kids About A High Conflict Co-Parent